Privacy Policy

Scope of This Policy

This Privacy Policy applies to all personal data collected or processed by STARTIONS LLP through:

• our website, forms, landing pages, and registration portals;
• online and offline enrollment processes;
• CRM platforms including Bitrix24 and similar business tools;
• email, phone, WhatsApp, chat, video calls, and other communication channels;
• mentorship, startup incubation, investor interaction, training, assessment, and collaboration systems;
• subscription purchases, renewals, refunds, and payment processing systems;
• internal business operations, support systems, and security processes.

This Privacy Policy applies to adult applicants and participants in Founder or Co-Founder roles, as well as website visitors and other people who communicate with us.

About Our Services

STARTIONS LLP provides educational and entrepreneurial opportunities through real-market startup participation. Applicants must be at least 18 years old. Eligible participants may join a ready-made digital or SaaS startup model as a Founder or Co-Founder, subject to the applicable program terms.

Participants may receive access to digital startup kits, CRM systems, workspaces, mentorship, training, startup operations support, communication systems, and related business resources.

Categories of Personal Data We Collect

We may collect, store, and process the following categories of personal data, to the extent reasonably necessary for our services, legal obligations, safety requirements, and operational purposes:

3.1 Identity Information

• full name;
• date of birth;
• age;
• gender;
• photograph or profile image;
• student status;
• school, college, or university details;
• Founder or Co-Founder role designation;
• identity verification information where required by law or operational necessity.

3.2 Contact Information

• mobile number;
• email address;
• postal address;
• emergency contact details.

3.3 Educational and Participation Information

• course, qualification, or experience details where relevant to an application;
• onboarding information;
• application details;
• startup assignment details;
• team allocation;
• mentorship allocation;
• performance records;
• attendance or participation records;
• communication records related to tasks, goals, and startup operations.

3.4 Technical and Usage Information

• IP address;
• browser type;
• device information;
• login details;
• access timestamps;
• CRM activity logs;
• usage history on our systems;
• communication metadata;
• website and portal interaction records.

3.5 Payment and Transaction Information

• subscription status;
• billing details;
• invoices;
• payment confirmations;
• refund records;
• transaction references.

3.6 Content and Submission Information

• forms submitted by users;
• assignments;
• startup documents;
• business ideas, reports, decks, and presentations;
• support queries;
• feedback;
• communications with our teams, mentors, or systems.

How We Collect Personal Data

We may collect personal data through:

• direct registration, application, and enrollment forms;
• subscriptions and purchase processes;
• website use and digital interactions;
• communications over email, calls, chat, or messaging platforms;
• CRM and onboarding systems;
• mentor, incubator, and partner interactions;
• documents submitted by students or parents;
• internal records created during participation in our programs and startups.

Purposes of Data Processing

We process personal data only for lawful, legitimate, specific, and necessary purposes, including:

• evaluating applications and eligibility;
• creating and managing user accounts;
• onboarding students into programs and startup roles;
• delivering startup, training, mentoring, and educational services;
• granting access to CRM tools, dashboards, and business systems;
• facilitating collaboration between participants, mentors, advisors, and partners;
• enabling startup execution, communication, project tracking, and operational workflows;
• managing subscriptions, invoicing, payments, and refunds;
• responding to queries, grievances, and support requests;
• ensuring safety, supervision, discipline, and lawful conduct;
• monitoring service usage for security, fraud prevention, and misuse detection;
• maintaining internal records and compliance documentation;
• improving our services, systems, and user experience;
• complying with applicable legal, regulatory, contractual, and enforcement obligations.

Lawful Basis And Consent

Where required, we rely on the adult user’s consent for collection and processing of personal data. By submitting information, the user confirms that it is accurate and lawfully shared. Other processing may be necessary to deliver the Services, administer payments, protect the Platform, or meet applicable legal obligations.

Where consent is withdrawn, we may discontinue services that depend on that processing. Withdrawal does not affect processing already undertaken lawfully, and we may retain limited data where required for legal, security, audit, recordkeeping, or dispute-resolution purposes.

Founder And Co-Founder Access

Founder and Co-Founder participants are adults. Access to startup tools, CRM systems, workspaces, communications, and project information depends on the assigned role and operational need.

We apply role-based access, confidentiality requirements, monitoring, and internal controls to limit access to relevant personal and business information.

Sharing of Personal Data

We may share personal data only to the extent reasonably necessary for the purposes described in this Privacy Policy.

8.1 Internal Sharing

We may share data within STARTIONS LLP with authorized personnel, administrators, support teams, operations teams, finance teams, HR support teams, and management personnel on a need-to-know basis.

8.2 Service Providers and Vendors

We may share personal data with third-party service providers who assist us in operating our services, including:

• CRM providers such as Bitrix24;
• cloud hosting and storage providers;
• communication and collaboration platforms;
• payment processors;
• email and notification service providers;
• analytics, security, and support vendors;
• document management and workflow providers.

Such service providers may process personal data only as necessary for service delivery, operational support, compliance, and security purposes.

8.3 Mentors, Advisors, Investors, and Incubators

Where relevant to the program, startup participation, mentoring, introductions, evaluation, collaboration, incubation, business development, or professional exposure, we may share limited necessary participant information with mentors, advisors, investors, incubators, startup ecosystem partners, and related third parties.

8.4 Legal and Regulatory Sharing

We may disclose personal data where required to do so by law, court order, lawful government request, regulatory direction, legal process, enforcement requirement, or to protect rights, safety, property, users, or the Company.

8.5 Business Transfers

If STARTIONS LLP undergoes merger, acquisition, restructuring, investment transaction, asset transfer, or similar business transition, personal data may be transferred as part of that transaction subject to applicable law.

No Sale of Personal Data

We do not sell personal data as part of our ordinary business operations. We do not knowingly permit unrelated third parties to use student personal data for independent advertising, unrelated commercial exploitation, or unauthorized profiling.

Cookies, Tracking, and Technical Tools

Our website and platforms may use cookies, session tools, analytics tools, server logs, pixels, and similar technologies to support functionality, security, login continuity, performance monitoring, and service improvement.

Users may manage certain browser-based cookie preferences through their browser settings. However, disabling some technical tools may affect functionality of the website or services.

Data Accuracy

Users are responsible for providing accurate and updated information. STARTIONS LLP may rely on information submitted by users unless we are notified of corrections. Users should promptly inform us of any change in contact details, participation details, or other relevant data.

Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, or for longer where required for legal, regulatory, contractual, accounting, audit, security, dispute-resolution, fraud-prevention, or operational recordkeeping purposes.

Retention periods may vary depending on the nature of the data, the participant’s role, the duration of program participation, the status of the subscription, pending grievances, legal obligations, and security needs.

After retention is no longer necessary, we may delete, anonymize, archive, or securely restrict access to the data, as appropriate.

Data Security

STARTIONS LLP uses reasonable technical, administrative, organizational, and contractual safeguards to protect personal data against unauthorized access, misuse, alteration, disclosure, destruction, or loss.

Such safeguards may include:

• role-based access restrictions;
• password controls;
• secure access management;
• data access limitation on a need-to-know basis;
• monitoring and logging of system activity;
• vendor oversight;
• internal confidentiality obligations;
• secure storage and communication practices;
• periodic review of access and controls.

While we take reasonable steps to protect personal data, no system, platform, network, or method of electronic transmission or storage can be guaranteed to be completely secure. Users acknowledge the inherent risks of internet-based services and third-party digital platforms.

Age Eligibility

Founder and Co-Founder applications and program participation are intended only for people aged 18 or older. We do not knowingly enroll anyone under 18. If we learn that an underage person submitted an application, we may reject it and delete or restrict associated data, subject to applicable retention obligations.

Visitors under 18 should not submit an application or provide personal data through our enrollment channels.

User Rights

Subject to applicable law and verification of identity, users may have the right to:

• request access to personal data;
• request correction or updating of inaccurate or incomplete data;
• request deletion or erasure of personal data, where applicable;
• withdraw consent, where processing is based on consent;
• request information regarding sharing of personal data;
• raise grievances or complaints regarding data handling.

We may refuse, limit, or defer such requests where permitted or required by law, or where retention is necessary for legal compliance, security, fraud prevention, business protection, operational continuity, or dispute resolution.

Grievance Redressal and Contact

For any privacy-related questions, concerns, requests, or grievances, users may contact:

STARTIONS LLP

Mrs Nehha Dalal (Founder & M.D)
Email: founder@startions.com
Website: https://startions.com
Address: Oberoi Enigma, Mulund West, Mumbai – 400080
Phone: +91 9119 42 9119

We may require reasonable verification before acting on requests related to personal data.

Third-Party Platforms and External Links

Our website, CRM tools, communication systems, or program materials may include links to or integrations with third-party websites, software, platforms, tools, or services. STARTIONS LLP is not responsible for the privacy practices, content, or independent policies of such third parties. Users are encouraged to review the privacy policies of those third-party services separately.

Cross-Border Processing

Some service providers, platforms, or technical systems used by STARTIONS LLP may store or process personal data outside India or across multiple jurisdictions. By using our services and submitting personal data, users consent to such transfer, storage, and processing, subject to applicable law and reasonable safeguards adopted by us.

Policy Updates

STARTIONS LLP may revise, amend, or update this Privacy Policy from time to time to reflect changes in law, technology, services, operations, or compliance requirements. The updated version shall become effective when posted on our website unless otherwise stated.

Users are encouraged to review this Privacy Policy periodically. Continued use of our website, services, or programs after an update shall constitute acceptance of the revised Privacy Policy, to the extent permitted by law.

Acceptance of This Policy

By accessing our website, enrolling in our services, subscribing to our programs, or participating in any STARTIONS LLP offering, the user acknowledges that they have read, understood, and accepted this Privacy Policy.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising in relation to this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over STARTIONS LLP.

Contact and Official Notice

All official privacy notices, legal communications, grievances, correction requests, consent withdrawal requests, and related correspondence may be sent to:

STARTIONS LLP
Email: hub@startions.com
Address: Oberoi Enigma, Mulund West, Mumbai- 400080
Phone: +91 9119 42 9119
Website: https://startions.com

We may require reasonable verification before acting on requests related to personal data.